Important Update

An Important Update About COVID-19

Our Response to COVID-19.
Updated 27 September 2021

Fairhaven is here for you.

At Fairhaven, we understand your concerns during this difficult time. We want to take the opportunity to reassure all our customers that we have taken all the necessary steps to ensure the health and safety of our customers, staff, and community.

Our Warragul & Geelong display homes are now open to the public in compliance with current government regulations. 
Please note:

  • All clients must sign in using the QR Code
  • Use hand sanitizer on entry
  • Face masks must be worn unless an exemption applies. The face mask requirement applies to everyone aged 12 years and older
  • 1 person per 4 sqm rule re imposed
  • 1.5m social distancing still applies

Until further notice, Fairhaven Homes metro display homes and head office are now open by virtual or via phone appointments only, in compliance with current government regulations.

Please note:

  • Our myHAVEN Selection Studio Appointments are now to be held via a phone appointment until further notice (adhering to current restrictions and guidelines).
  • Document signing will be by Docusign
  • All appointments with our New Home Consultants can be held virtually or via phone
  • Tender presentations will remain via phone until further notice

Safety is our top priority, and we will continue to monitor this rapidly evolving situation and respond swiftly, as required.

Frequently Asked Questions

Is my new home build still proceeding?

In compliance with current government regulations, construction is continuing as normal – subject to delays with deliveries of some material.

Can I still purchase a new home?

We are committed to protecting our customers and team members at all times and will once again be offering virtual consultations via Skype, Zoom or Messenger. To book your own personalised virtual or phone consultation please call 1800 FAIRHAVEN or fill out the form below and we will be in touch.

Can I still view a display home?

Our Warragul & Geelong display centres are open to the public however, our Metro display homes are currently closed in accordance with the government’s COVID guidelines.

All of our displays have virtual tours you can view from the comfort of your home. (You can find our collection of tours here) Our New Home Consultants will be pleased to answer any questions you may have.

Can I still meet with the construction team at the build site?

Due to the current restricons in place, this is not permitted until further notice. However, your site supervisor is available by phone or email.

Book Your Virtual Consultation
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