As you embark on the biggest investment of your life, you need a building partner you can trust to deliver on their promises.
Fairhaven is an award-winning builder with a clear vision: To set a new standard for high-quality affordable homes. Operating across Melbourne, Geelong and Gippsland, we’re experts in new home construction, house and land packages as well as knock down rebuild for existing blocks.
We build homes on foundations of quality, honesty and affordability. We build homes that we’d love our families to live in.
We’ve come a long way since our humble beginnings back in 2008. We believe that building your dream home should be a hassle-free experience where you have confidence and certainty around quality, price and process.
We believe you should enjoy every step of your home building journey. By choosing Fairhaven, you get clever designs, outstanding service and ongoing communication, and a finished home that will stand the test of time. We value honesty, and are upfront about timelines and costs.
An unwavering focus on quality underpins our entire business. There are no compromises when it comes to your home. While our competitors invest in marketing and advertising, we prefer to invest in quality – from the quality of our service to the craftsmanship of our homes, and the foundations and materials we use as standard that many competitors call upgrades.
You’ll love everything about your Fairhaven experience.
Despite our growth, we’ve remained obsessed with quality. It’s one of the reasons we took out four HIA awards in 2018 – the home building equivalent of winning an Oscar. We’re chuffed that the hard work of our talented and dedicated team is recognised by our industry.
Experience a fairer way of building your dream home. Experience Fairhaven Homes.
We are honest with each other and our customers. We say what we mean and have the courage to give feedback, ask for help when we need it and have challenging conversations.
• We are upfront about timelines and costs with customers
• We act with sincerity and openness
• We encourage honesty as much as we practice it
When we do what’s right, and not just what’s easy, we hold ourselves to account. We take responsibility for our actions and our work.
• We accept that sometimes we make mistakes and see the opportunity to learn
• We resist a blaming culture and look for solutions instead
• We seek clarity around accountability in times when we are unsure
We have compassion for our customers and for each other. When we listen to those who are different to us, or contest us, we grow stronger together.
• We appreciate and respect the investment our customers make with us
• We put ourselves in others’ shoes
• We strive to be patient with each other and support others to succeed
Being approachable means we pride ourselves on being friendly and easy to talk to. We work together to achieve the best outcomes for our customers and our team. We step beyond our job description to get the right result. We’re not afraid to offer assistance or ask for help.
• We are flexible, open-minded and easy to talk to
• We are adaptable and resourceful
• We work together to achieve the best outcomes for our customers and our team
Being professional encompasses many of the practices that will ensure our success while also enabling us to exceed client expectations.
We are committed to quality in everything we do
• We are reliable – we do what we say we will, every time
• We provide the level of service to internal and external customers that we expect of others
Fairhaven Homes is proud to work with many of the most popular and
trusted brands in the Australian building industry.
We partner with our suppliers to design, manufacture and source
market-leading products that are innovative, stylish and affordable.
A repeat customer of Fairhaven Homes as they make good quality houses backed with competitive prices and exceptional warranty services. This time I met with a Sales consultant named [Name Removed] who is pas… View All
It has been a wonderful experience of building with Fairhaven. [Name Removed] (our client relationships officer) was awesome and kept us well informed throughout our journey. [Name Removed] Consistent update… View All
Truely amazing experience! Few communication issues in the beginning but once we were paired with [Name Removed] and [Name Removed] it was a match in heaven! Cannot thank them both enough for everything they… View All
Our Merimbula 239 is absolutely perfect, due to the outstanding work from every person involved! Special thanks to [Name Removed] (Pre-site CRO) and Janelle (On-site CRO). Thanks to their help we were able t… View All
A repeat customer of Fairhaven Homes as they make good quality houses backed with competitive prices and exceptional warranty services.
This time I met with a Sales consultant named [Name Removed] who is passionate, knowledgeable, approachable and makes things work for you. Well Done [Name Removed]! Can’t wait for building to start.
It has been a wonderful experience of building with Fairhaven. [Name Removed] (our client relationships officer) was awesome and kept us well informed throughout our journey. [Name Removed] Consistent updates almost every week made us aware of the progress of the construction ( especially with COVID restrictions we couldn’t personally visit the site) and it was a comfort in every way that work is happening without any stoppage.
Also the consultants( [Names Removed]) who looked after the construction closer to the action did a great job and construction was completed well within the estimated time originally.
Our special thanks to the entire team for the awesome job and pleasant experience.
All the best! Bandula
Truely amazing experience! Few communication issues in the beginning but once we were paired with [Name Removed] and [Name Removed] it was a match in heaven! Cannot thank them both enough for everything they have done to make our dream home come alive! They communicated everything with us and in a really timely manner we did not have any issues throughout. Due to covid 19 and being in stage 4 Lock down we expected some delays and both [Name Removed] and [Name Removed] communicated this with us as soon as they knew. Never had an issue with contacting them as they always returned our calls and emails. Few hiccups between PCI date and final date still awaiting move in date but we know [Name Removed] is working hard on trying not to delay us tooooo long. We are truely so excited and happy to start our new adventure in our house! We built the Ballina 25 through Fairhaven 🙂
Our Merimbula 239 is absolutely perfect, due to the outstanding work from every person involved!
Special thanks to [Name Removed] (Pre-site CRO) and Janelle (On-site CRO). Thanks to their help we were able to have a stress-free build, they take care of all the hard work for us. We were always kept with up to date information about the building process.
Our Colour appointment was a breeze! The extensive myHaven booklet prepared us for the exciting colour appointment with [Name Removed]. There was a wide selection of colours and fixtures in the showroom to choose from.
[Name Removed] was our Tender presenter, he went over our contract thoroughly and explained minor to major details before signing our contract. This gave us clarity and peace of mind to proceed with the build.
[Name Removed] would be our first preference for a supervisor if we ever build with Fairhaven Homes again. He always ensured that quality trades were used throughout the build, which created a perfect home. There is nothing we can’t fault with his outstanding work ethic. [Name Removed] was always there to answer any questions and explain each stage of the build. He went over and beyond, we are so appreciative for all he has done for us.
We have just spent our first week in the house and everything is amazing! We LOVE our Fairhaven Home.