We've moved! Our Head office is located at 1 Peters Avenue, Mulgrave 3170

Sales Journey

1. 1 on 1 Consultation

Whether you enquire online or walk into one of our display homes our Consultants will be ready to help guide you through the first stage of your journey. Whether you have already found your ideal block of land, or need assistance securing land that’s right for you, your consultant is ready to help.

FHH – Your New Home Consultant will go over your land, budget, design brief and find out what inclusions  are important to you in your new home.

YOU – You will need to secure your land and provide your New Home Consultant with the land contract and a plan of subdivision. Seek financial advice and budget if you haven’t already done so.

FHH – If you do not already have land, your New Home Consultant can help source a House & Land Package in your desired estate utilising our relationships with land partners to ensure the most suitable block is found.


2. Design Consultation

At this appointment, your New Home Consultant will walk you through a display home, demonstrating the standard inclusions and optional upgrades. They will then help you personalise your ideal home with our range of design options including façade selection, floorplan layouts and product options and discuss further requirements that you may have.

FHH – Present a preliminary estimate based on the selections of your chosen home with any options, along with the preliminary site plan on your chosen block of land. Your New Home Consultant will also discuss any developer/council and planning requirements. A finance consultant will contact you and provide you with your financial assessment.

NOTE : Please make note, that if you are building within an estate, the Developer may request certain criteria like specific building materials or colours which will need to be incorporated in your new home.


3. Signing Paperwork

Once you have finalised your new home selection and purchased your block of land, your Consultant will present your final preliminary estimate for signing along with plans and any other documentation to be signed and submitted to Head Office. This will ensure you secure the current base price and promotion.

NOTE: It is at this stage that a non-refundable $1,500 deposit is required.

FHH – Your New Home Consultant presents to you;

  • Site plan
  • Standard working drawings including electrical plan
  • Display option list
  • Standard inclusions list
  • myHAVEN Selection Studio guide

YOU – Pay a $1,500 non-refundable deposit, sign relevant paperwork, and provide us with preapproval or comfort finance assessment letter and a signed copy of your land contract.

FHH – Fairhaven head office will conduct a preliminary building permit check and a developer requirement confirmation, thus enabling your paperwork to progress through to contract preparation.

NOTE: Please make sure you are entirely happy with your chosen design and façade. From this point there are no further structural changes permitted to be made. If a structural change is permitted after this point it will incur a re-design fee.


  • Pre-Site Process – (See New Home Consultant for more details)
  • Construction Process – (See New Home Consultant for more details)
Start Your Journey

Make your home journey a reality with Fairhaven Homes.
Book a consultation with one of our New Home Consultants or call us on:

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